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Customer Service

To have a customer service representative contact you, enter your information in the form below.

From this form a customer service ticket will be created. Your inquiry will be acknowledged via phone call or email by a member of our customer service team. The information provided on this Customer Service Form will be used only to complete your intended request.

If you are inquiring about a customer service issue, please reach out to: customerservice@ngc-group.com

If you are a potential new customer requesting a quote or more information on NGC, please reach out to sales@ngc-group.com

Customer Service Form

Orders will ship within 3 business days from time of payment
You can visit IP Chicken to obtain your IP address.


(888) 472-8747 Toll Free
(815) 477-4288 Local


Monday - Friday
8:30am - 5pm (CST)



Block & Refund

Looking to see if your card is eligible for block and replace? Click on this link to see our full list with specific details.