National Gift Card https://www.ngc-group.com/ National Gift Card News en-US Customer Service: An essential part of any business https://www.ngc-group.com/customer-service-week_bn_2018 While Customer Service Week is coming up soon (October 1-5 this year), we certainly dont need a special event to make the point that providing outstanding service to those who make our business possible (that would be the customer) is an essential part of any business.Organizers of Customer Service Week have outlined the five core goals:Boosting morale, motivation and teamwork;Rewarding front line representatives for the essential work they do all year long;Raising company awareness of the importance of customer service;Thanking other departments for their support; andReminding customers of your organizations commitment to customer satisfaction.There are numerous ways to recognize Customer Service Week, but the presentation of a gift card from National Gift Card and Barnes & Noble is a great place to start, not only the conversation around how important focusing on customer service is throughout the year, but to extend a simple thank you to those who make it all work that much better. https://www.ngc-group.com/customer-service-week_bn_2018 Making Sure Rewards Choices Stay Fresh is Key to Success https://www.ngc-group.com/making-sure-rewards-choices-stay-fresh-is-key-to-success In looking at the rewards end of recognition as a tool, the best rewards depend on the individual so the best approach is to create choices designed to achieve success, says Eric Thiegs, president of National Gift Card, as quoted in the July/August 2018 issue of Premium Incentive Products, a trade publication.Even more basic to which rewards become part of a companys program is the conscious decision to focus on what the individual considers more attractive, said Thiegs.The big four tools utilized and built into programs are travel, merchandise, experiential and gift cards, and members in recognition programs can earn one or several of these, he notes. https://www.ngc-group.com/making-sure-rewards-choices-stay-fresh-is-key-to-success How About a Little Labor Day Lift? https://www.ngc-group.com/how-about-a-little-labor-day-lift_sept2018 A sure sign that summer is winding down is when Labor Day arrives. We hope that employees have enjoyed time with family and friends and revelled in weather that was just as they hoped.But Labor Day is also a key date on the calendar when it comes to celebrating the positive impact organized labor has made in our society.For employees, it can also be a day that leverages the feelings of gratitude that you feel for your team. Letting them know in a tangible waywith an iTunes gift card for examplecould be just the boost needed for people who, even unconsciously, are looking for a little lift as they enter one of the busiest work periods of the year heading into fall and beyond. https://www.ngc-group.com/how-about-a-little-labor-day-lift_sept2018 Congratulations Ashley Harris https://www.ngc-group.com/incentive-gift-card-council-elects-ashley-harris-as-president2 MINNEAPOLIS Aug. 16 2018 The Incentive Gift Card Council (IGCC), a Strategic Industry Group within the Incentive Marketing Association (IMA), has elected Ashley Harris, senior director of strategic partnerships, National Gift Card (NGC), as president, and announced new officers and directors.Harris oversees NGCs North American portfolio of over 300 open-loop and closed-loop brands. She focuses on merchant relationships and leveraging NGCs strategic partnerships with aggregators, processors, technology providers and card manufactures. Harris also focuses on bringing industry trends into the day-to-day operations of NGC and its merchant partner programs. Harris says the IGCC has an incredibly dedicated member base comprised of both industry veterans and new faces. In the coming year I am looking forward to leading the board in driving member engagement through more frequent interaction focused on education, resources and networking the three pillars of focus for the IGCC, she explained.The IGCC also elected Katie Dougherty, Red Lobster, executive vice president; Benita Johnson, PetSmart, director of membership; Jim Atten, RetailMeNot, past president; and directors Jenny Ford, The Home Depot and Lauren Loudenslagel, First Data Gift Solutions. https://www.ngc-group.com/incentive-gift-card-council-elects-ashley-harris-as-president2 Back to School Isn't Just for Kids https://www.ngc-group.com/back-to-school-isnt-just-for-kids_2018 Encouraging employees to adopt a "lifelong learner" mentality could very well be one of the most significant ways to improve productivity over the long term, which is why successful companies tend to "double down" on learning initiatives.As the "thrill" of summer starts to fade and we enter the "back to school" season, people at work tend to be more receptive to a "let's learn something new" message. Add in a little encouragement in the form of a gift card from National Gift Card and Target, a retailer with just about anything a learner might need to get started, and you're already headed in the right direction.As Keith Ferrazzi, CEO of Ferrazzi Greenlight, a research-based consulting and training company and author of Who's Got Your Back (Broadway Books, 2009), writes in Harvard Business Review, there are ways for companies to improve employee development programs. https://www.ngc-group.com/back-to-school-isnt-just-for-kids_2018 LaSalle Capital acquires NGC US, LLC. https://www.ngc-group.com/lasalle-capital-acquires-national-gift-card-corp2 Chicago-based private equity firm completes transaction to own one of the largest and most automated gift card and prepaid card sourcing and fulfillment companies in the world.CRYSTAL LAKE, Ill., July 23, 2018 /PRNewswire/ -- Chicago-based private equity firm, LaSalle Capital, purchased NGC US, LLC. (NGC), one of the world's largest, most-automated B2B gift card and prepaid card companies. NGC serves B2B loyalty, reward and incentive marketplace with over 500 physical and digital gift card brands across the U.S., Canada, UK and Europe.LaSalle acquired all the NGC business, including the businesses of NGC US, NGC Canada, and NGC Europe. https://www.ngc-group.com/lasalle-capital-acquires-national-gift-card-corp2 Show You Care with the Gift of Massage https://www.ngc-group.com/show-you-care_massage-week_july2018 It's true: everybody deserves a massage and there's an entire week - July 15-21 - with that as the entire message.The hands in play are those of massage therapists and body workers, who lend their "hearts and hands" to raise awareness of the benefits of having a massage and draw attention to the importance of taking care of your own physical wellness. The week itself is sponsored by Associated Bodywork & Massage Professionals (ABMP) to promote the benefits of massage, with participating spas and massage therapists offering various discounts and specials on treatments.There's another way to do even more good and that's through National Gift Card. By offering a Spa & Wellness Gift Card by Spa Week, employees, customers, friends and family will get the benefit from a massage in exactly the place they need to be. https://www.ngc-group.com/show-you-care_massage-week_july2018 National Safety Month Reminds Everyone to Be Safe https://www.ngc-group.com/national-safety-month_june2018 When it comes to issues of importance to Americans, one of the most basic is safety, which is one huge reason why marking June as National Safety Month, a program of the non-profit National Safety Council, is so important. Every year the organization picks a theme to focus on and this year it's "No 1 Gets Hurt."How about joining in by teaming up with National Gift Card and The Home Depot? By targeting some of your key employees or customers with messages that are relevant to safety, you'll be making an impact, not just on your business but aligning with one of the most basic issues that benefits society.This year, National Safety Month is divided into four weeks, each one with a different emphasis related to safety: https://www.ngc-group.com/national-safety-month_june2018 National Nursing Assistants' Week is June 14-21 https://www.ngc-group.com/national-nursing-assistants-week_june2018 For Nursing Assistants throughout America, there's a time we set aside to celebrate their accomplishments and recognize their contribution to the health and wellbeing of so many people. That time is National Nursing Assistants' Week, June 14-21. It underscores the point made by the National Network of Career Nursing Assistants: "Nursing Assistants are the best thing about caring."The group suggests that its members consider some fun projects as well as recognition events to highlight the contributions that Nursing Assistants provide to the community.A gift card from National Gift Card for Spafinder Wellness 365 would certainly deliver the kind of recognition that the Nursing Assistants in your life deserve. Such a welcome gesture would also play a significant role in motivating and, yes, thanking these key members of the health care profession whose tireless and committed contributions may all too often be taken for granted. https://www.ngc-group.com/national-nursing-assistants-week_june2018 Its Gift Card Time Heres A Few Basics https://www.ngc-group.com/its-gift-card-time-here-are-the-basics Mothers Day, Graduations, Fathers Day. Weddings Its a busy time for giftsand gift cards. As a leader in the gift card industry, NGC sits at the nexus of gift card distribution, fulfillment and sourcing, at that time of the year when people think a lot about gift cards. Since we are a B2B provider, the way that our work translates to the consumer is that, when people are redeeming their points or miles in their favorite loyalty program, our company is one of the central distribution and sourcing points for managing the actual fulfillment. We get that gift card to the right person and in the right amount of time, so they can get that grill for Fathers Day, etc. Participants redeem their points in their program and we make sure that it happens. We pull the card, load the funds on it and then get it to the recipient. From a business perspective, other businesses are our key customers. At some point, most businesses look for ways to reward and incentivize their employees or some segment of their target population. So, whether it's getting a consumer to join an affinity group or getting employees to act, gift cards, reward cards or some other type of incentive, help people say, oh, I think I will do what you're asking. https://www.ngc-group.com/its-gift-card-time-here-are-the-basics Get Movin' - Employee Health & Fitness Day https://www.ngc-group.com/get-movin-employee-health-and-fitness_may2018 While we set aside numerous days of the year for highlighting various issues, it's arguable that National Employee Health and Fitness Day (May 16th), is among the most significant in terms of the potential impact it has on employees.Clearly, just reminding employees of how important it is to spend some regular time keeping fit is a worthy initiative. Emphasizing that with a gift card from National Gift Card and either Nike or Under Armour is a great way to get the attention of employees who could benefit from a timely reminder.Presenting a gift card for either of those brands helps to "bridge the good intention" with something a recipient can act on - a first step toward making progress. https://www.ngc-group.com/get-movin-employee-health-and-fitness_may2018 Acknowledge Your Small Business Heroes https://www.ngc-group.com/small-business-week_2018_target Celebrating National Small Business Week (April 29-May 5) can be so much more than flipping the pages of a calendar. It's a great opportunity to acknowledge, in a tangible way, someone who's making it possible for the American dream to become a reality.The fact is, most wealth in our country is generated by small business heroes, and National Small Business Week is our way of giving a shout out to those who "slug it out" day after day, week after week.Our suggestion is to mark the occasion with a gift card from National Gift Card and Target, one of America's most versatile places to shop. https://www.ngc-group.com/small-business-week_2018_target Why Bother with National Small Business Week? https://www.ngc-group.com/small-business-week_2018_why-bother So, it's National Small Business Week. If you're thinking "so what?" you may not be alone. The answer may be found in a list of suggestions on how to make this annual "nod to small business" more impactful.But before we get to that list, may we suggest making it personal? A gift card from National Gift Card and Atom Tickets is a great way to say "thanks" to the people who have put their hearts and souls into creating and sustaining the enterprise. Given that it's the small business ecosystem that's responsible for about half of the wealth generation in the economy, that's a pretty good way to get on board with the observance.Here are some additional ideas that can help: https://www.ngc-group.com/small-business-week_2018_why-bother The Perfect Excuse - National Small Business Week https://www.ngc-group.com/small-business-week_2018_perfectexcuse With National Small Business Week in full swing (April 29-May5), celebrating the initiative of entrepreneurs who are responsible for generating about half of America's GDP can be a very personal initiative within anybody's reach.And, with the help of National Gift Card and The Home Depot, that acknowledgment in the form of a gift card might just make the difference to someone who has worked hard throughout the year to create value.We are all busy, that's for sure. But putting an event like National Small Business Week on the calendar takes just a few seconds. What will almost certainly underscore that acknowledgement is taking a step further by reaching out to National Gift Card with a gift card redeemable at The Home Depot, one of the most versatile retailers in America. https://www.ngc-group.com/small-business-week_2018_perfectexcuse Recognize Your Small Business Heroes During Small Business Week https://www.ngc-group.com/small-business-week_2018_heroes Starting a business in the United States is easier than ever. But STAYING in business is no piece of cake.As we continue celebrating National Small Business Week (April 29-May 5), it's a great time for a shout out to those venturesome folks who made it possible for value creation to take place. One great way to give the appropriate recognition to those hard-working folks is a gift card from Panera and National Gift Card makes it easy.By acknowledging the good work someone (likely more than one) who gets up every day, making good on the commitment to do what it takes to keep the lights on and the doors open, you can help bring a smile to that someone's face. A gift card from Panera is something that will do just that - demonstrating that you really care. https://www.ngc-group.com/small-business-week_2018_heroes Don't Miss Small Business Week, April 29th - May 5th https://www.ngc-group.com/small-business-week_2018_intro While there's often "headline news" around some of the country's biggest corporations, the fact remains that small businesses throughout the U.S. generate about half the nation's economic activity. For that reason alone, setting aside a time when we can both celebrate and acknowledge the impact of small business to the economy makes a great deal of sense. April 29th - May 5th is National Small Business Week and it's a great opportunity to reach out to one or more of your area's key small business owners and offer a thank you for what they do to make your business that much stronger.With an acknowledgement in the form of a gift card through National Gift Card (an American Express Rewards Card would make a great choice), you'll be making a bold statement in support of what this business means to your firm. https://www.ngc-group.com/small-business-week_2018_intro Why Not Celebrate Earth Day In a New Way This Year? https://www.ngc-group.com/earth-day-2018 When Earth Day (April 22) was first established in 1970, it was a rather modest event at a UNESCO Conference in San Francisco, the result of an initiative by peace activist John McConnell. He tied it to "honoring" the Earth and the concept peace. Clearly, the idea caught on, with more than 193 countries now coordinating Earth Day activities through the Earth Day Network.But there's still more that can be done to advance the ideals behind Earth Day and marking it might very well include a tangible gesture in the form of a Visa Prepaid Reward Card from National Gift Card.Sometimes, just reminding someone of the "right thing to do" can be all it takes to generate a little bit of positive action and a gift card could do just that. https://www.ngc-group.com/earth-day-2018 Make Employee Appreciation Day Noteworthy https://www.ngc-group.com/employee-appreciation-day_2018 Employee Appreciation Day may be one of those "unofficial" days of the year, but that doesn't mean it's insignificant.In fact, the first Friday in March is gaining popularity as an opportunity for companies to thank those who help make their business happen, through their daily work and commitment to the enterprise. It's especially an opportunity for those in leadership or human resources positions to take the time to express appreciation in some form.At National Gift Card, we think a gift card is a great pick for that purposeand we're suggesting iTunes as an ideal choice for just about everyone in your organization. Simply put, an iTunes gift card puts selection in the hands of the people who make it their mission to deliver value to your customers. Your statementthat what they do as individuals and part of your team is appreciatedwill help demonstrate in a tangible way that they're being recognized for their contributions. https://www.ngc-group.com/employee-appreciation-day_2018 Valentine's Day Is a Good Reminder https://www.ngc-group.com/valentines-day-is-a-good-reminder It's the day we set aside to demonstrate our love to that "special person" in our lives. But even though Valentine's Day is now behind us, how about showing a little love to the people who help your business grow and prosper? A gift card from National Gift Card and Lettuce Entertain You, a restaurant group with quite the reachmore than 120 locations in nine statescan be a timely demonstration of just how much an employee means to your organization.And with National Gift Card and Lettuce Entertain You, you take a big step forward in demonstrating how much you value the contribution those employees mean to the health of your business. https://www.ngc-group.com/valentines-day-is-a-good-reminder Why Choice Remains Crucial for Gift Card Rewards https://www.ngc-group.com/why-choice-remains-crucial-for-gift-card-rewards National Gift Card's Eric Thiegs urges the industry to continue offering a balance of gift card products and ways to deliver them.This year is looking to be a big one for incentive gift card fulfillment company National Gift Card (NGC). Already boasting North America's largest gift card fulfillment facility, with cutting-edge equipment, NGC is now expanding it by an additional 40,000 square feet and bringing in additional automation machines this spring. It is also preparing to launch its new "Plastic API" for clients looking to send both physical and digital gift card orders for more than 500 brands -- in one API connection. Incentive caught up with NGC President Eric Thiegs to learn more about what 2018 holds for the organization, and what he sees as the biggest concerns shaping the sector in the coming year. Here is what he had to say. https://www.ngc-group.com/why-choice-remains-crucial-for-gift-card-rewards